This privacy policy (“Policy”) sets out how Flightline Travel Management Ltd, registered in England and Wales, No.3695976, use and protects any information that you provide when using this website. Flightline Travel Management Ltd. (“we”, “our” or “us”) are committed to protecting your privacy and we comply with the Data Protection laws applicable to the UK.

 

Topics:

  • What is personal information?
  • What personal information do we collect about you?
  • What we do with the information we gather?
  • Marketing
  • Data Security
  • How you stay in control of your data?
  • Access and Updating your information
  • How do we use Cookies?
  • Links to other websites
  • How long we keep your information?
  • Changes to our privacy policy
  • Contact us

What is personal information?

Personal information is information or an opinion, in any form (whether true or not) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

 

What personal information do we collect about you?

We may collect the following information:

  • Name and job title.
  • Contact information including, email address, telephone number and address.
  • We may also collect IP address, browser type, domain names, access times and referring website addresses.
  • We also collect demographic information such as postcode, preferences and interests.
  • other information relevant to customer surveys and/or offers.

 

What we do with the information we gather?

We collect and use your personal information to operate our website and deliver you the services you have requested. This information helps us to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting or to involve you in market research using the name and email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

The information you provide us with will be held in the UK and will accessed by or given to our staff or designated agents to fulfil our services. Unless required to do so by law, we do not share, sell or distribute any of your information you provide us without your consent.

 

Marketing

We do not sell, distribute, rent or lease our customer lists to third parties unless we have your permission or are required by law to do so. From time to time we would like to send you information about our products and services if you have consented to receive marketing, and you may opt out at any time. You have the right at any time to stop us from contacting you for marketing purposes. We may occasionally contact you on behalf of external business partners about a particular offering that we feel may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party

If you no longer wish to be contacted for marketing purposes, please click here or email [email protected]

 

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How you stay in control of your data?

You can request details of some or all of the personal information we hold on you. This is called a Subject Access Request (SAR).

If you believe your personal information is no longer required to be kept you can request it is deleted. If we believe we still have a legitimate basis for keeping it, eg servicing your account then we will let you know.

If you think the personal information we hold is incorrect just let us know and we will correct it.

If you request a SAR we will provide it in a format that is reasonable and in common use.

 

Access and updating your information.

You are entitled to see the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at [email protected] or write to us at the following address. Flightline Travel Management Ltd. Parkway House, 14 Haddenham Business Park, Haddenham, Bucks, HP17 8LJ. You may ask us to correct or remove information you think is inaccurate.

 

How do we use cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website has links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. It is the responsibility of that site to provide information as to how they use cookies on the respective site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

How long we keep your information?

We will not retain your personal information for longer than is necessary to provide our services.  An exception will be if we are required to do so for legal or regulatory requirements.

If you consent to marketing, your information we use for marketing purposes will be kept on our systems until you notify us that you no longer wish to receive this information and unsubscribe.

 

Changes to our Privacy Policy

At Flightline Travel Management Ltd. we may change this policy from time to time by updating this page. We encourage you to periodically check this page from time to time to ensure that you are happy with any changes. This policy is effective from 31st May 2019.

 

Contact us

All comments, queries and requests relating to our use of your information are welcomed. Please email us [email protected]  or, write to us at: Flightline Travel Management Ltd. Parkway House, 14 Haddenham Business Park, Haddenham, Bucks, HP17 8LJ.  You can also ring us on 01844 299 750