Agency Services

Flightline Travel’s account management and implementation team help manage business travel efficiently and more responsibly, while anticipating challenges ahead of time.

Our business travel management specialists help clients to streamline suppliers and processes through comprehensive industry knowledge and technical expertise. We increase productivity, improve client cash flow and enforce compliance to corporate travel policy.

Business travel management – The way you like it!

Whether you require a multi-channel solution or a single, integrated online travel booking technology platform, we will provide a dedicated and experienced team that deliver all the personal advice and support to maximise the effectiveness of your corporate travel programme.

Our Strategic Account Management Programme encompasses the full range of checks, balances and controls including:

  • Bespoke Service Level Agreement (SLAs)
  • Preferred supplier negotiations
  • Quarterly performance reviews
  • Traveller satisfaction surveys
  • Training and industry knowledge workshops
  • Comprehensive & flexible business travel management reporting
  • Travel policy compliance
  • Environmental policy
  • Strict adherence to the employer’s Corporate Social Responsibilities (CSR)

Your dedicated business travel management expert will work with you, from day one, throughout the entire implementation process and stay with you to ensure that your goals are achieved. You will have full access to a rich pool of training resources including online, classroom and webinar training resources to ensure that personnel at all levels have a clear understanding of their travel programme.

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