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Get compensation for delayed or cancelled flights.

25th September 2019

How can you get compensation for delayed or cancelled flights?

We bring you a step-by-step guide and free online tool via Money Saving Expert to help you claim compensation for flight delays or cancellations.

Under EU rule 261/2004 if you’re delayed by more than three hours or your flight’s cancelled you can be entitled up to £530 in compensation.

Money Saving Expert, Martin Lewis has put together a step by step guide on how to claim and directs you to a free online tool.  The tool will help you draft your letters, lets you know when you have had a response and keeps track of your complaint.

If you don’t want to use their tool you can still use their free template letters to help and submit your complaint directly.

A couple of rules

  • It is only for EU-regulated flights. An EU flight is where the flight departed from an EU airport, regardless of the airline OR where an EU airline landed at an EU airport.
  • You can claim back to 2013.  Flight delay Solicitors, Bott & Co believe any airline will refuse your claim if it is longer the six years ago.
  • It must be the airline’s fault to claim.  You are entitled to compensation if the delay was something within the airline’s control.
  • Delays must be three hours+ to claim.  Compensation for delays is only due on flights arriving over three hours or more late. How long the delay is determines how much you could be entitled to.

To read the article in full and to access their online tool click here.

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