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Car Hire: How the DVLA Driving Licence changes in the UK impact on you?

22nd May 2015

Car hire: The DVLA is introducing new rules for UK driving licence holders. As off 8th of June 2015, the DVLA is no longer issuing the paper counterpart to the photocard driving licence and it will not be valid from this date onwards.

The counterpart was originally introduced to display driving licence details, such as some vehicle categories you are entitled to drive and endorsement or penalty points which could not be included on the photocard. However, this change does not apply to photocard licences issued by DVA in Northern Ireland.

As of 8th June 2015 travellers hiring a vehicle are asked to provide evidence of their driving record (entitlements and/or penalty points).

How you obtain proof of your driving licence records, required for renting a car?

Option 1:

Online for free via the DVLA ‘Share Driving Licence Service’ website, before picking up a rental vehicle. Currently, the DVLA is in progress for setting-up the service, which will be available to UK driving licence holders before the counterpart is abolished. The service should be used by both paper and photocard driving licence holders. The service allows you to download and print a summary of your licence record for sharing it with others.

To view and create a one-time passcode you need to go to https://www.gov.uk/view-driving-licence where you will be asked to submit:

  • Driving licence number
  • National Insurance number
  • Postcode

On the driving licence webpage:

  • Click on the “Share Your Licence Information” tab.
  • Click on the Create a Code button.
  • Click the link “to View, print or save your licence information” and print out a copy of
  • Your Licence Summary.

If you do not have access to a printer, please obtain the unique one-time passcode displayed. The code will be active for up to 72 hours and enables car hire companies to make any necessary checks and view the licence summary online.

Option 2:

Call the DVLA Customer Contact Centre on 0300 083 0013 (Mon – Fri 9am-5pm) to provide you with a unique passcode and give permission for your driving record to be checked verbally by a nominated person/organisation, including car hire companies.

Whichever option you choose please note the code which was initially only valid for 72 hours, is now valid for up to 21 days since July 2015. Failure to produce the online code may result in the car hire firm having to contact the DVLA’s premium rate line, which is charged at up to £3 per minute, to validate the driver’s status.

View the DVLA’s step by step video guide on how to prove your driving licence record after 8th of June 2015.

Car hire travel advice: What you need to do, when hiring a vehicle after 8 June 2015?

From 8 June 2015, you need to check with you car hire company what information they require when you hire a vehicle. If the car hire company asks for evidence of what vehicles you can drive or proof of any penalty points, you are required to request a unique code from https://www.gov.uk/view-driving-licence website. Every car rental policies vary by company and not all vehicle hire companies will ask for this information. We advise travellers to check with car hire company prior to pick up and follow the DVLA instructions. However, we recommend to always take bring your national insurance number and a PDF copy of your driving history with you to minimise and avoid disruptions.

For further details, please visit:

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