Latest News from Flightline

Fraudulent (Phishing) Customer Email

22nd June 2012

We have been informed that there are a number of customers receiving a ‘fraudulent/phishing’ email. The emails appear to have different subject titles (some mention order numbers, but the order number is different in each email), the USD amount, departure airport, ticket number and the email address it was sent from is always different. The format of the email however, is consistent.

Email Format/Layout:
From: British Airways[mailto:[email protected]]
Sent: 20 June 2012 19:42
To: Catherine Smith
Subject: Please download your ticket

Dear Customer,

TICKET NUMBER / 1 159 1174072565 1
SEAT / 39A/ZONE 3
DATE / TIME 28 JUNE, 2012, 10:11 PM
ARRIVING / London Gatwick Airport
FORM OF PAYMENT / CC
TOTAL PRICE / 114.14 USD
REF / OE5125 ST / OK
BAG / 4PC

Your bought ticket is attached. To use your ticket you should print it.

Thank you
British Airways

Our Advice:
• This email has not been sent by British Airways
• British Airways has not debited the customers credit card
• The links provided do not transfer the customer to ba.com
British Airways strongly advises the customer not to use the links, input any information or reply to the email.

Please contact our reservation team for further help or call Flight-line direct on +44 (0)1844 299775.

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