DIY v TMC

Employer's responsibility to their employees

• Corporate Social Responsibility
  How do you guarantee your travellers comply with your safe travel policy?
• Major Disaster
  Can you locate all your employees whereabouts within 1 hour?
• Data Protection Act 1998
  Where to store all your employees travel personal details & credit cards?
• The Environment
  How to measure & report on your CO2 omissions target?
• Travel Policy
  How to identify those abusing the guidelines?
• Strike
  How quick can you react and be pro-active to rebook?
• Cancellations
  Due to weather etc... Who's responsible for rebooking and how quick before the alternatives go?
• Management Information
  What process for collection of data?
• Data Transfer
  Corporate deals require supplier electronic data transfer?
• Industry Updates & Regulations
  How will you know?

Financial Control:

• How to police & control how much your travellers spend?
• Cost of employee's time & loss of production?
• The lowest fares are not always on the Net - how will you search other distribution channels?
• The Internet Search engines screen scrape for lowest fares usually more expensive on confirmation?
• Have your employees the experience & knowledge to fulfil immigration requirements?
• Multi flights are still a problem for the Internet?
• How to break the journey & take advantage of preferential currency rate of exchange?
• Multiple supplier accounts to set up & pay?
• What cost to process hundreds of supplier invoices or increase volume of T&E expense claims?
• Most travel suppliers add a credit card charge to each purchase typically 2-3%?
• How to measure cost savings & travel trends for improved corporate deals?
• Benchmarking to know you are obtaining competitive rates against your competitors or market place?
• The cost of processing refunds & customer service complaints?
• Supplier negotiations - Data is king without it the Airlines & Hoteliers will not be interested?

If you can comply with most of the above, there may be an argument to drop your TMC. If not I hope you have a clearer understanding of what your fee covers as the physical booking process is a mere tenth of the charge.

To reduce your fee why not consider our comprehensive self booking tool it's easy to use and has an impressive adoption rate. For more information or free demo please contact our sales team on 01844 299750.

Yours sincerely

Jim McDaid
Managing Director